Courier services aren’t something that you should choose lightly. They are so important – integral, even – to your business and its success and reputation, that taking the time to choose the right courier is essential. This should, of course, be done before you actually need to make use of courier services, so that you are ready and able to spring into action when your customers and clients need you to. If you’re looking for a new courier service, here are some tips for what to look out for.
When does your package need to be delivered? Is there a specific timeframe? Is it time sensitive, or particularly important? If this is the case, then you should certainly look for a courier that can offer a variety of different timed deliveries, and different types too. A courier that can deliver your parcel on a next day or same day option, that has a number of different vehicles such as vans, bikes, and even chilled vehicles, and that will give you the choice of exactly how you want your package dealt with is what you should be looking for to give you ultimate peace of mind.
There are some very well known courier services in and across London – and further afield too. But when it comes to your courier, it’s not the size that counts; it’s what they can do for you that matters most. You might find that a larger courier suits you best, but it might be that a smaller, independent courier can offer you everything you need at a competitive price. Plus, if you opt for a smaller company, you can be sure of more personal treatment, and that can make a big difference. Choose wisely, get quotes from different companies, but make sure you call them for a chat too – find out exactly what they’re like and you’ll soon get a feeling for which one is going to work best for you.
Some courier services are all about making a profit, and that can come at the expense of what the customer really wants. Others – and these are the ones you should be looking out for – will go out of their way to ensure that it is the customer (and the receiver of the goods) who is happy, even if that means going above and beyond. Absolutely recently did this for a customer who needed goods delivered to Spain; it was quite the challenge, but where other courier services might have given up, we pressed on, getting the job done.
It makes a big difference who collects and delivers your goods. You may not realise it, but when delivering something for you, your recipient is going to equate the courier company you have chosen with your company. That can have a big knock-on effect on your reputation. If the courier does a good job, that’s great – your business looks good too. If they do a bad job, however, if they don’t deliver on time, or something goes wrong in transit or even if the courier themselves are miserable, uncooperative, downright rude, then it is your business that will suffer. So you can see that it definitely makes a big difference if the staff working for a courier company (that’s those out on the road and in the office too) are pleasant and friendly.
Perhaps the first thing that many people think about when looking for courier services, we’ve put it last on the list. Not because it’s not important, but because it’s not as important as some of the other things that have been mentioned. Of course, you don’t want to spend more than you have to, but choosing a courier shouldn’t be about who can do the job for the least amount of money. It should be about value for money, and that’s something entirely different. Make sure you’re getting what you’re paying for when you engage executive courier services so you don’t have the worry and hassle of having to deal with the fallout.
Absolutely can offer exceptional courier services and more besides, as well as bespoke courier services tailored to your own requirements, or those of your recipient. Contact us today on 0207 685 1400 to discuss what we can do for you. Or you can visit https://www.askabsolutely.com/create-account for more details.